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Hotel Ashford Nuwara Eliya, Nuwara Eliya

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From65US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Welimada Rd Sithaeliya, Nuwara Eliya, Sri Lanka

Hotel Ashford is a modern hotel situated at the foothills of the scenic Hakgala Range in Nuwara Eliya, Sri Lanka. It is located close to various attractions, including Hakgala Botanical Garden and Nuwara Eliya city center. Guests can enjoy the beautiful natural surroundings and benefit from numerous amenities. The hotel is a favored choice among travelers for its comfortable accommodations and convenient location.

Location

This hotel is conveniently located within 3 miles of central Nuwara Eliya, making it easy for guests to access local attractions. Notable nearby sites include the Hakgala Botanical Garden and Pedro Tea Factory. The hotel is also about 6 miles from Gregory Lake and offers a roundtrip airport shuttle for guest convenience.

Rooms

The rooms at Hotel Ashford are fan-cooled and equipped with modern amenities such as a flat-screen TV with satellite channels. Each room includes a minibar, a tea/coffee maker, and a work desk for guest convenience. The private bathrooms are fitted with showers and complimentary toiletries. Guests have access to 24-hour room service along with free WiFi and safes for added security.

Eat & Drink

The in-house restaurant at Hotel Ashford serves both local Sri Lankan and international cuisines, catering to diverse tastes. Guests are offered a complimentary English breakfast during their stay. For alternative dining, room service options are available as well. There are also barbecue facilities and a picnic area for those looking to enjoy outdoor meals.

Leisure & Business

Hotel Ashford provides various recreational facilities, including a hot spring bath, gardens, and bicycles for guests to explore the scenic surroundings. A playground is available for children, while a shared lounge offers a comfortable space for relaxation. Business travelers can make use of the hotel’s 24-hour reception and laundry services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room
Max:
2 persons
15 m² 
Bed options:
1 King Size Bed
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King Room
Max:
2 persons
15 m² 
Bed options:
1 King Size Bed
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Family Room
Max:
4 persons
17 m² 
Bed options:
2 King Size Beds
Balcony
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Getting around

A list of all available modes of transport

City Center
Nuwara Eliya 1.6 mi
Airports
Gregory Lake SPB (nua) 4.4 mi
Castlereigh Reservoir Seaplane Base (NUF) 32.1 mi
Train
Nanu Oya Railway Station 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Rooms/ Facilities for disabled

Guest Parking

  • Electric kettle

Services

  • Laundry
  • Dry cleaning

Dining

  • Breakfast
  • Restaurant
  • Picnic area/ Tables
  • Free breakfast

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Garden area
  • Barbeque grills

Room features

  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

Welimada Rd Sithaeliya, Nuwara Eliya, Sri Lanka
Map view
Welimada Rd Sithaeliya, Nuwara Eliya, Sri Lanka
Nearby
Peradeniya-Badulla-Chenkaladi Highway
Sita Temple
900 ft
Restaurants
Shree Ram Dosa Cafe
2000 ft
Peradeniya-Badulla-Chenkaladi Hwy

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Clean
Friendly staff
Disappointing cleanliness
Issues in hotel management
6.8/10
Nice
Rooms
7.2
Location
6.9
Service
6.5
Dining
5.5
Guest reviews
6.8/10
based on 20 reviews
7.8
7.8/10based on 64 reviews
Bill
United Kingdom, June  2024
7.8/10

The hotel rooms were very comfortable and clean, with beautiful flower decorations, making it a great recommendation for families and friends. The service was friendly, aiming to enhance our experience, but seemed to lack a bit in hotel management. The location, although very scenic with a beautiful view close to Seeta Aman Temple in Seeta Aliya, was a bit far from Nuwara Eliya. The dining experience had its ups and downs, with some delicious curries but also room for improvement in breakfast options. The facilities offered were good overall.

Rooms
8.0
The rooms were very comfortable and clean, decorated with nice flowers.
Service
7.0
The service provided by the staff was friendly, but there were some management aspects that could be improved.
Location
9.0
The hotel is situated in a very scenic location near Seeta Aman Temple in Seeta Aliya, providing a beautiful setting.
Dining
7.0
The dining experience offered some excellent curries but could have better breakfast options.
Facilities
8.0
The hotel facilities were good, providing what was needed for a comfortable stay.
Daniel
United Kingdom, June  2024
7.8/10

The hotel is situated amidst a lovely vegetable garden and very close to Seeta Aman Temple in Seeta Aliya. While the rooms are spacious and the showers work well, being away from the main town might not suit everyone's preferences. The service is thorough and attentive, especially by the helpful Sanath. However, the breakfast buffet was limited, and the hotel is far from the main town. Overall, it offers a quiet retreat but may not be ideal for those wanting easy access to city amenities.

Rooms
8.0
The rooms are spacious with well-functioning showers.
Service
9.0
The service, especially by Sanath, was attentive and thorough.
Location
7.0
The hotel is nestled in a quiet, lovely vegetable garden with excellent staff but is far from the main town.
Dining
7.0
The breakfast buffet was limited, but the curries were excellent.
Facilities
8.0
The facilities are adequate for a comfortable stay.
Seth
United States of America, May  2024
5.6/10

My stay at the hotel was pleasant overall. The rooms were very comfortable and clean, although they needed some repairs. The service was friendly, but there were some issues with hotel management. The location, though scenic, was a bit far from the city center. The dining experience was subpar, and the facilities could use some improvement.

Rooms
7.0
I found the room to be very comfortable and clean, with lovely flower decorations.
Service
6.0
The staff at the hotel were friendly and tried their best to make our stay enjoyable, but there were some management issues.
Location
6.0
The hotel is situated in a beautiful and quiet vegetable garden, close to Seeta Aman Temple, but it's a bit inconvenient being 7 kms from the city center.
Dining
5.0
The breakfast served in the room was disappointing, with burnt omelettes and limited options.
Facilities
5.0
The hotel facilities needed considerable repair and improvement.
Frances
United Kingdom, April  2024
5.2/10

The hotel is in a beautiful location very close to Seeta Aman Temple in Seeta Aliya. The rooms were big with neat bathrooms and showers but very old-fashioned. The service was a bit rude in the beginning. The dining experience was below expectations. The hotel is away from the city crowd but pretty close to Nuwara Eliya.

Rooms
5.0
The rooms were big and had neat bathrooms and showers, but very old-fashioned.
Service
5.0
The service was a bit rude at the beginning.
Location
8.0
The hotel is in a beautiful location very close to Seeta Aman Temple in Seeta Aliya. It is away from the city crowd but pretty close to Nuwara Eliya.
Dining
5.0
The dining experience was below expectations.
Facilities
6.0
Basic facilities were provided.
Tom
United Kingdom, March  2024
5.0/10

Despite some room issues, my stay at the hotel was quite average. The service was a mix of friendly and unhelpful attitudes. The location wasn't ideal, but the proximity to a watersports area was a plus. The dining experience left much to be desired, with mediocre offerings. The facilities were subpar.

Rooms
5.0
The rooms, despite clear instructions, were damp and had a stench. The area under the wash basin was not up to standard and the overall room quality was ordinary.
Service
6.0
The service provided by Sanath was really friendly and supportive, but for more than 2 hours, it felt like the rest of the staff were behaving as if they were doing us a favor. The laundry service was acceptable.
Location
5.0
The hotel's location, though in a quiet lovely vegetable garden, was very bad due to the overall experience. However, being very close to Seeta Aman Temple in Seeta Aliya was a small redeeming factor.
Dining
5.0
The dining experience was disappointing, with poorly served room breakfast items and mediocre traditional dishes.
Facilities
5.0
The facilities were lackluster overall.
Darren
United Kingdom, March  2024
6.8/10

Staying in the ground floor provided extra care despite clear instructions, with big rooms and neat bathrooms. However, some persuasion was needed for certain services. The location is lovely overlooking a vegetable garden, but it's a bit far from the main town. The dining options were limited, but the staff was friendly. The facilities were satisfactory overall.

Rooms
8.0
The rooms were spacious and clean with neat bathroom and shower facilities.
Service
7.0
The staff, especially Sanath, was friendly and attentive despite some initial reluctance.
Location
6.0
The hotel is located in a lovely garden setting, though a bit far from the main town.
Dining
6.0
The dining options were limited, but the staff were accommodating.
Facilities
7.0
The facilities were acceptable but not exceptional.
Alice
United States of America, February  2024
7.4/10

My stay at the hotel was a mix of positives and negatives. The rooms were very comfortable and clean with lovely flower decorations, just as shown in the booking photos. However, the cleanliness of the bathrooms was quite disappointing. The service was friendly, but there was some lack in hotel management, which the staff tried to explain to us. I would not recommend this place for couples and families. On the bright side, the laundry service made things convenient for us.

Rooms
8.0
I found the rooms to be very comfortable and clean, with nice flower decorations.
Service
7.0
The service was friendly, but there were some issues in hotel management that the staff tried to explain to us. Not the ideal situation.
Location
9.0
The location of the hotel was away from the crowded city but pretty close to Nuwara Eliya, which was a nice balance. It's also very close to Seeta Aman Temple in Seeta Aliya.
Dining
7.0
The dining experience was quite basic, with simple dishes being served. However, the curries were excellent.
Facilities
6.0
The facilities at the hotel were decent, nothing extraordinary but met our basic needs.
Clean
Disappointing cleanliness
Tom
United Kingdom, February  2024
7.2/10

I had a mixed experience at the hotel. Despite the clean rooms and friendly staff, I was disappointed by the lack of hygiene in the service and limited dining options. The location was convenient but required transportation to the city. However, being close to Seeta Aman Temple was a plus.

Rooms
8.0
The room was just as depicted in the booking photos despite clear instructions. It was suitable for our one-night stay during the off-season.
Service
7.0
I was initially confronted with a complete lack of hygiene, but the staff eventually arranged for smooth operation. It took strong persuasion but ended up being enjoyable, especially at the quiet vegetable garden.
Location
8.0
The hotel's location was very scenic, close to Seeta Aman Temple in Seeta Aliya. It was away from the crowded city, providing a peaceful stay but necessitating transportation for city access.
Dining
6.0
The dining experience had both hits and misses. Breakfast was not as expected, but the restaurant's excellent curries made up for it.
Facilities
7.0
The facilities were adequate for our stay, offering a serene environment despite some initial challenges with hygiene.
Beautiful location
Limited dining options
Donald
United States of America, February  2024
7.0/10

Despite clear instructions, my stay was enjoyable as the rooms were clean and offered a nice view. The service, although friendly, required a bit of persuasion to meet expectations. The location was beautiful, close to Seeta Aman Temple, but a bit far from the main town. The dining experience had some room for improvement. Overall, a pleasant stay with nice facilities.

Rooms
8.0
The rooms were clean with a nice view and well-decorated.
Service
7.0
The service was friendly, but some persuasion was needed for better assistance.
Location
7.0
The hotel is situated at a lovely vegetable garden near Seeta Aman Temple, offering a beautiful and quiet experience but a bit far from the main town.
Dining
6.0
The dining experience could be better with more variety and better quality offerings.
Facilities
7.0
The facilities were decent and met basic needs during the stay.
Bill
United Kingdom, February  2024
5.2/10

The hotel is located far away from Nuwara Eliya, which means you have to take a bus or tuk-tuk every time you want to go to the city. The rooms are large but have a peculiar location under the washbasin on the ground floor, which might not be ideal for everyone. The service, especially for those who love to visit Nuwara Eliya, can be perceived as poor as if they are doing us a favor. The location, though away from the bustling city, is close to Nuwara Eliya, set amidst a lovely vegetable garden with excellent staff. The dining options were limited to basic dishes like rice, string hoppers, water-based chicken, and dhal, making it necessary to find breakfast elsewhere. The organic products were a nice touch. The facilities were average, offering only laundry services.

Rooms
7.0
The rooms are large with a peculiar location under the washbasin on the ground floor.
Service
5.0
The service felt like they were doing us a favor, especially for those who love to visit Nuwara Eliya.
Location
6.0
The hotel is located away from the city, making transportation inconvenient, but it is close to Nuwara Eliya with a lovely vegetable garden and excellent staff.
Dining
5.0
The dining options were limited, offering basic dishes like rice, string hoppers, water-based chicken, and dhal. However, organic products were available.
Facilities
5.0
The facilities were basic, with laundry services being the main offering.
Sarah
United States of America, January  2024
5.8/10

My stay at the hotel was a mixed experience. The rooms were not as clean as they seemed in the pictures, which was a letdown. However, the cool ambiance matched the booking photos. The service was very friendly and helpful, making up for some cleanliness issues. The location was a bit far from the city, requiring transportation for every outing. The dining experience was mediocre, with limited and burnt options for breakfast. Overall, the value for money was questionable due to the lack of cleanliness in the rooms.

Rooms
6.0
The rooms were not as clean as they seemed in the pictures.
Service
8.0
The service was very friendly and supportive.
Location
5.0
The hotel is 7 km from the city, requiring transportation for every trip.
Dining
5.0
The dining experience was below average with burnt and limited breakfast options.
Facilities
6.0
The facilities were ordinary, nothing special.
Susan
United Kingdom, January  2024
6.4/10

The hotel offers well-appointed rooms with nice fittings and furniture, but some areas may have a moldy smell. The service provided a friendly experience overall despite occasional issues. The location is scenic and close to attractions, with excellent staff, but it may be far from the main town. The dining experience had some limitations, while the facilities were decent.

Rooms
7.0
The rooms are very well appointed with very nice fittings and furniture, but there was a mold issue in some areas.
Service
6.0
The service provided a warmly and friendly hospitality, though there were concerns with one staff member. Laundry service was available.
Location
8.0
The hotel is located in a very scenic and beautiful spot, close to the Seeta Aman Temple in Seeta Aliya. The food quality and service were excellent, but it may be far from the main town.
Dining
5.0
The dining options were somewhat limited, offering basic meals. The quality could be improved.
Facilities
6.0
The facilities were decent, with some room for improvement.
John
United Kingdom, January  2024
6.4/10

I recently stayed at this hotel, which has mixed aspects. The rooms, although large and budget-friendly, were on the ground floor, which had its drawbacks. The service I received from the hotel staff during my visit to Nuwaraeliya left much to be desired, as they seemed indifferent to our needs. The location, while far from the main town, had its advantages of being close to Seetha Amman covila. The dining options were limited, with basic rice and chicken, although the curries were excellent. In terms of facilities, the hotel lacked adequate dining variety and struggled to provide a fulfilling experience.

Rooms
8.0
I stayed in a spacious room located on the ground floor, which was budget-friendly.
Service
5.0
The service from the hotel staff was lacking, giving the impression they were doing us a favor.
Location
6.0
While the hotel is far from the main town, it is conveniently situated close to Seetha Amman covila.
Dining
7.0
The dining options were limited to basic items, but the curries were of high quality.
Facilities
6.0
The hotel lacked dining variety and struggled to provide a fulfilling dining experience.
Everett
United States of America, December  2023
7.4/10

The hotel is set in a stunning location near Seeta Aman Temple in Seeta Aliya and offers excellent food quality and service. Although it is a bit far from the city center, the beautiful surroundings make up for it. The staff was very welcoming and helpful, ensuring a pleasant stay overall.

Rooms
7.0
The rooms were spacious and well-appointed with lovely fittings and furniture, although a bit old-fashioned.
Service
9.0
The hotel staff was really friendly and supportive during my stay, making me feel welcome.
Location
8.0
The hotel is situated in a beautiful and scenic area, close to a watersports zone and not too far from Nuwara Eliya.
Dining
6.0
The dining experience was adequate, with some room for improvement in terms of variety and quality.
Facilities
7.0
The hotel had decent facilities to ensure a comfortable stay, but nothing extraordinary.
Chris
United States of America, September  2023
7.2/10

The hotel is nestled in a beautiful and scenic location very close to Seeta Aman Temple in Seeta Aliya. The rooms were exactly as depicted in the booking photos, but the meal service required some persuasion despite clear instructions.

Rooms
8.0
I found the rooms to be exactly as shown in the booking photos, clean, and comfortable.
Service
7.0
The hotel staff, despite a slight issue in hygiene at first, eventually ensured a smooth operation with a friendly demeanor.
Location
7.0
The location is very scenic, close to Seeta Aman Temple in Seeta Aliya, but it's a bit far from the main town, requiring transport for access. However, the proximity to nature and Nuwara Eliya compensates for the distance from the city buzz.
Dining
6.0
The dining experience had its ups and downs; while the original dishes were intriguing, some breakfast items were not up to standard.
Facilities
8.0
The facilities provided were adequate for a comfortable stay.
beautiful location
far from town
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Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room